Effective Date: August 11, 2026
At Velmora Pet Food Co., Ltd. ("Velmora," "we," "us," or "our"), accessible via our corporate website, protecting the privacy of our business partners, prospective clients, and website visitors is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your information.
Information We Collect
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Business Contact Information: Name, corporate email address, job title, company name, phone number, physical address, and messaging handles submitted via contact or inquiry forms.
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Customization & Transaction Data: Project specifications, desired order quantities, target markets, and communication logs related to OEM/ODM inquiries.
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Technical & Usage Data: IP address, browser type, operating system, referring URLs, and website navigation patterns collected automatically through cookies and analytical tools.
How We Use Your Information
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To process inquiries, issue quotations, and manage OEM/ODM partnerships.
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To facilitate product development, sample logistics, and order fulfillment.
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To communicate account updates, technical bulletins, and regulatory compliance changes.
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To improve our website usability, security, and global service capabilities.
Information Sharing & Non-Disclosure
Velmora does not sell, rent, or lease corporate client information to third parties. We disclose data strictly to trusted third-party service providers (such as shipping lines, customs brokers, and laboratory testing agencies) solely to execute contractual obligations. All sensitive custom formula data and proprietary business details are further protected under individual Non-Disclosure Agreements (NDAs).
Data Security & Storage
We employ industry-standard technical and organizational security measures—including SSL encryption, restricted database access, and secure firewalls—to protect your business data against unauthorized access, loss, or alteration.
Your Rights & Contact
Depending on your jurisdiction, you have the right to access, correct, or request the deletion of your personal and business contact data held by us. For privacy inquiries or data requests, contact our compliance team at michael@velmora.cn.